Legal notice
In compliance with the law LSSI, please note that this website is managed by:
RACING CORSE DESMO SL
Telephones
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International : 0034 968 324 540
Object
carbon4us.com designed to publicize and sell to users in general the products offered by the company. User is meant any person who accesses the website is free.
Intellectual Property
Intellectual Property Rights in this website are owned by carbon4us.com. Who also has the exclusive rights of exploitation of the contents of the site and, in particular, reproduction, distribution, public communication and transformation.
Any reproduction, distribution, marketing or processing of the contents of the website has not been specifically authorized by the owners is an infringement of intellectual property protected by Article 270 and following of the Penal Code.
Data Protection
carbon4us.com not use cookies or any other application that allows the collection of personal data without the consent of the affected.
The processing of personal data is performed through carbon4us.com be subject to the provisions of Law 15/1999 of December 13, Protection of Personal Data and other applicable regulations. Access to and use of services provided in this website signifies your acceptance of this "Privacy Policy" by users.
The personal data which is collected and treated through this online site are intended only to the provision of the services provided therein, as well as those requested by users, accompanied by the mandatory reporting obligations defined in Article 5 Law 15/1999 of December 13, Protection of Personal Data. In this sense, the personal data provided by users, either through email and by using various web forms that exist in this online site will be treated in the terms described in clauses contained information with the same , as set out in that Article 5 of Law 15/1999 of December 13, Protection of Personal Data.
In compliance with Article 4 of Law 15/1999 of December 13, Protection of Personal Data, the data requested of users are strictly necessary, appropriate and relevant to the purpose for which they are collected, and shall, at the time of collection, the voluntary or mandatory, and the consequences of obtaining the same or the refusal to supply. Also, additionally, if the forms or applications lacking such clauses will apply this Privacy Policy. In any case, users will be responsible for the accuracy and authenticity of the data provided, and any false or inaccurate information that occurs as a result of the information and data provided and any damages resulting therefrom. By providing your personal information in any section of this online site, you consent to the processing of them for the purposes indicated in each case. These data will be incorporated into the relevant files of personal data, duly registered by Carbon4us SL Desmo Racing Club in the Register of the Spanish Agency for Data Protection, according to current applicable laws or regulations.
The personal data of users will be treated with the necessary security measures in accordance with the provisions of Article 9 of Law 15/1999 of December 13, Protection of Personal Data and Title VIII of the Royal Decree 1720/2007 of 21 December, which approves the Regulation implementing Law 15/1999 of December 13, Protection of Personal Data. Also, ensure data confidentiality and not divulge to third parties except in cases necessary to manage the services provided through this website could not use, in any case, for commercial purposes. Any user can at any time exercise their right of access, rectification, cancellation and opposition of their personal data in the required legal form, to CARBON4US DESMO RACING, SL C / Camino School No. 9 CP 30202 Cartagena.
Is included below the link to the online site of the Spanish Agency for Data Protection https://www.agpd.es (Article 6.1g) of Royal Decree 1671/2009, of November 6, which is partially developed Law 11/2007 of 22 June, Citizens' Electronic Access to Public Services).
Responsibility
carbon4us.com provides links to other content owned by third parties. Its sole purpose is to provide users the ability to supplement the information through these links. carbon4us.com not responsible in any results that may result to the user by accessing these links. Also carbon4us.com not responsible for possible errors of security that might result from the fact of using outdated browser versions, or the consequences that may arise from the malfunctioning of the browser, either by inadequate configuration, presence of computer viruses or any other cause beyond carbon4us.com.
Governing Law and Jurisdiction
These Terms are governed by Spanish law. The parties submit, at its option, to resolve conflicts and to waive any other jurisdiction, the courts of the user's home. Also, as an entity attached to TRUST ONLINE and the terms of its Code of Ethics, in case of disputes relating to recruitment and online advertising, data protection, child protection and accessibility, the user can go to system-of-court dispute of TRUST ONLINE (www.confianzaonline.es), epitomized by the Jury of Advertising and the National Consumer Arbitration Board.
Products purchased at Carbon4us have a return period of 14 calendar days from receipt, and the return costs will be borne by the customer as long as it is not due to an error on our part, in which case Caron4us will charge of all the costs derived from the return of the product.
Returns will only be accepted for products that come with all accessories, boxes, labels, etc. and contain no signs of use. In the event that the article shows signs of use, it will be returned to the customer, who must pay the return shipping costs to origin.
All changes and returns to Carbon4us must be made by our transport agency. In this way we guarantee the arrival of the product and in case of possible loss of the package during the shipment, your purchase will be covered.
The refund of the amount of returned products will be made, whenever possible, by the original payment method of the order, in case of impossibility we will contact you to arrange another method for payment.
In Carbon4us the purchase conditions establish that a purchase has free shipping from certain amounts depending on the geographical area.
As provided by the European Community ONLINE Commerce Consumer Law, those products made or manufactured on request for a client cannot be returned nor will they have the possibility of being returned; such as rims, special carbon parts or lacquered especially for an order, competition parts, exhausts, electronic products, tools or DB Killer. etc.
If a customer establishes the right to dissent or modifies (or cancels) a shipped order and this modification or cancellation lowers those amounts, the customer will always have to pay the cost of one-way shipping as established by their geographical area.
Refund clause by means of bonus payment
The refund of the total and/or partial amount of an order is exempt in all those orders whose payment is associated with a discount code, coupon, or promotional code. Said return is only contemplated through a voucher with an expiration date of up to one year that the client can use to acquire any of our products through our website.
Product exchange:
Any product purchased at Carbon4us can be exchanged for another as long as it comes with all the accessories, boxes, labels, etc. and contains no signs of use. In the event that the article shows signs of use, it cannot be changed nor can we accept its return. Remember how you would like to receive your order for the first time (new, without signs of use, etc.)
Change due to issue or process error
All those products that have been sent by mistake from Carbon4us or from the transport company to a client will be previously removed from the client's address and correctly replaced without the client having to pay anything. As long as the stock and geographical situation allows it, a shipment will be made with the return of the merchandise.
In case of being in a non-community situation, the client must return the product for which he will be financially compensated according to the corresponding table.
Change due to customer error in your choice.
All those products that have been sent due to the client's own error in the process or form of order preparation may be changed if they are in perfect condition. This product will always be previously removed by our transport company from the customer's address (with the exception of the Canary Islands, Ceuta and Melilla as well as extra-community) Once the product arrives and its good condition is verified, the correct product will be sent. The shipping payment would always be borne by the customer both outward and return. Thus, a price of 3.99 (VAT included) per section.
We always recommend to the customer that if they need the new part urgently, the most agile thing is to always buy the correct part again, while we process the collection of the wrong product.
Upon receipt of the same, the customer's account will be credited (by the same payment method that he made in his order) the corresponding amount of the article without the shipping costs to and / or return.
Change of size (Helmets and clothing)
All those motorcycle clothing products or helmets that have been purchased due to the client's own size selection error in the process or form of order preparation may be changed if they are in perfect condition. This product will always be previously removed by our transport company from the customer's address (with the exception of the Canary Islands, Ceuta and Melilla and non-community) Once the product arrives and its good condition is verified, the correct product will be sent. The shipping payment would always be borne by the customer both outward and return. Thus being a
At Casrbon4us, we strive to offer high-quality products and exceptional service to all our customers. However, due to the high volume of transactions and market demands for speed and cost, it is not possible for us to individually verify each product we receive from our suppliers or each item we send to our customers. This means that, in exceptional cases, there may be situations where a product is delivered with manufacturing defects, is scratched, or is missing some components.
Although we disclaim responsibility for these unforeseen events, we are committed to responding effectively and providing appropriate solutions in the event that they occur. We are proud to report that we currently have a less than 3% incidence rate for such issues.
If you receive a defective or incomplete product, we ask our customers to contact us immediately. Our customer service team will dedicate themselves to resolving the situation as efficiently and satisfactorily as possible, following our warranty and return policies.
